Landscaping Careers in Fort Washington & Surrounding Areas

Position Summary

An office administrator is responsible for ensuring the business runs smoothly with the tools and processes provided. The individual in this position must be able to communicate company processes/goals with customers/potential customers and employees. Often, this individual will have to order materials, create and implement new procedures, collect payment, input data, run financial reports, organize receipts and bills.

Other general tasks include the following:

• Organize photos/videos
• Schedule customer meetings
• Meet with clients/potential clients in person, over the phone and via zoom/facetime.
• As an office manager, this individual must possess the ability to stay organized and manage employees/company operations.
• The individual in this position must be a great communicator and willing to learn new systems/processes.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Reporting to manager for daily tasks via email/phone/text or in person
• Answering phones/emails, talking to existing clients, potential clients, vendors and any other person that may reach out as needed
• Submitting Miss Utility Requests
• Participating in creating/being part of content for advertising, social media, and other public relations platforms such as but not limited to making instructional videos, blog/vlog posts, creating valuable social media content, etc.
• Updating and inputting pricing on estimating software as needed
• Answer phones and emails professionally
• Help create marketing materials such as but not limited to flyers, email campaigns, yard signs, catalogs, etc.
• Communicating verbally and in writing with managers, clients/potential clients, subcontractors, vendors, and team members, etc.
• Scheduling appointments/managing company calendar
• Ensuring projects stay on schedule and are completed at the upmost quality
• Following up with past customers
• Use Customer Relationship Management Software to track and manage customer buying journey
• Manage Online Store
• Ordering materials needed for projects and stock
• Creating daily goals/tasks lists
• Participating in business development and growth strategies
• Carrying out opening and closing duties
• Performing required light maintenance of photography/videography, computer equipment
• Maintaining personal health and sanitation standards
• Reading and interpreting safety/employment manuals and other work-related documents
• Complying with safety regulations and maintaining clean and orderly facility
• Ensuring that proper safety and incident reporting procedures are followed, bringing problems to the attention of the Project Manager, Safety Director or HR Manager
• Travel to and from work sites in personal vehicle as needed to meet with crew/take photos (vehicle operating costs during such instances will be reimbursed by The Outdoor Living Company)
• Use personal cell phone as needed to create content, receive and make calls and post on internet platforms
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must possess or be able to obtain a valid and appropriate state driver’s license prior to employment
• Ability to work independently and complete daily activities according to work schedule
• Ability to lift heavy objects (approx.. 50lbs), walk and stand for long periods of time and perform strenuous physical labor under adverse field conditions
• Ability to communicate orally and in writing
• Ability to use equipment and tools properly and safely
• Ability to understand, follow and transmit written and oral instructions
• Ability to meet attendance schedule with dependability and consistency
• Ability to use Microsoft Office Software such as but not limited to Word, Excel, Outlook, etc.
• Ability to use or willingness to learn Quickbooks, SynkedUp and any other software needed
• Knowledge of or willingness to learn plants, paver products, wall products, naturals stone products and other products used in the landscape industry
• Ability to recognize and adapt to changes within the business/landscape industry
• Above average computer knowledge
• Above average Internet knowledge
• Ability and willingness to learn
• Any combination of education and experience that demonstrates the knowledge and ability to perform the work
• Some knowledge of proper use of equipment, materials and supplies used in heavy/highway construction work
• Some knowledge of first aid and applicable safety precautions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls.
• The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus.
• The employee must be able to sit or stand for extended periods of time, lift, push, pull or carry objects, use abdominal and lower back muscles to provide support over time without fatigue and to effectively jump, sprint or throw an object.
• Excellent stamina is required.
• The noise level in the work environment is generally loud.

Note

• This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
• Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
• All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
• To perform this job successfully, the incumbents must use their personal cell phone and will possess the skills, aptitudes, and abilities to perform each duty proficiently.
• Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
• The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. At any point of employment (usually after 30-90 days of start date), the management team has the right to complete a performance review for the individual in this position.
• During this period salary increases will be available. The Outdoor Living Company performs an annual assessment for each employee to establish a yearend bonus. This bonus is based on company earnings versus employee valuation.
• The Outdoor Living Company reserves the right to terminate employment for any reason, without notice.
• The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.